Shipping Policy
Fast. Reliable. Global.
At Triumph Yew, we’re committed to delivering your orders with speed, care, and transparency. This Shipping Policy provides essential details about how we handle order fulfillment, delivery timelines, and global shipping practices.
1. Order Processing
All orders are processed within 1–3 business days after your payment is successfully confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day.
Once shipped, you will receive an email confirmation with tracking information, if available.
2. Shipping Rates & Delivery Estimates
Shipping costs and estimated delivery times depend on your location and the shipping method selected during checkout:
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Domestic (USA) | 3–7 business days | Calculated at checkout |
| International | 7–21 business days | Varies by destination |
Note: These are estimated delivery times. Delays may occur due to customs, weather, or carrier issues beyond our control.
3. Shipping Methods
We partner with reputable logistics providers to ensure safe and timely delivery. Available options (standard, expedited, or express) may vary depending on your shipping address.
4. International Shipping
We proudly ship worldwide. However, please note:
Customs fees, duties, or import taxes may apply upon delivery and are the responsibility of the recipient.
Some products may be restricted in specific countries; we comply with all international regulations.
Unsure whether we ship to your location? Contact us at [email protected] before placing your order.
5. Tracking Your Order
After your package is shipped, you will receive a tracking number by email.
You can:
Track your parcel directly through the shipping carrier’s website
Or reach out to us at [email protected] for assistance
6. Delayed or Lost Shipments
If your order hasn’t arrived within the estimated timeframe:
Check the tracking status first
Contact the shipping carrier for updates
Still need help? Email us and we’ll investigate promptly
During high-demand periods (e.g., holiday seasons), additional delays may occur.
7. Incorrect or Incomplete Addresses
Please double-check your shipping address before finalizing your order.
Triumph Yew is not responsible for lost shipments due to incorrect or incomplete addresses provided at checkout.
If a package is returned to us, reshipping fees may apply.
8. Undeliverable Packages
If your parcel is returned due to delivery failure or refusal to accept the package, we will contact you to arrange reshipping. Additional shipping charges may apply.
9. Split Shipments
To ensure quicker delivery, we may split your order into multiple shipments. You will receive separate tracking numbers for each package, if applicable.
10. Need Help?
Our support team is here for you.
📧 Email: [email protected]
🌐 Website: https://triyewhub.shop
We aim to respond to all inquiries within 24 hours, Monday to Friday (GMT+8).